Terms of Service

Updated February 5, 2026

General Terms

• 01. When you become a member of the bioveeta official website (hereinafter referred to as the "Company"), it means that you have carefully read, clearly understood, and agreed to accept all the contents of these Terms of Service.
• 02. Any object data, personal information, uploaded images, or other actions filled out by members on the Company's official website are purely personal actions of the members, and the official website assumes no responsibility for the authenticity or completeness of their content. In addition, when you use specific services of the Company's official website, you may be required to comply with other service terms or related regulations separately announced by the Company depending on the nature of those specific services.
• 03. If you are under the age of twenty, you may only use this service after your parents (or guardians) have read, understood, and agreed to all the contents of these Terms of Service. By using or continuing to use this service, it is presumed that your parents (or guardians) have read, understood, and agreed to accept all the contents of these Terms of Service and any subsequent modifications.
• 04. By visiting and placing an order, you confirm that you agree to and are bound by the Terms of Service contained herein. The conditions are outlined below. These terms apply to the entire website and to any emails or other types of communication between you and the Company.
• 05. Under no circumstances shall the team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit arising from the use or inability to use the materials on this website, data corruption, loss, theft, or tampering caused by force majeure that affects the normal operation of the network (such as computer virus intrusion or activation, or temporary closures due to government controls), which are unrelated to the official website. This applies even if the team or an authorized representative has been advised of the possibility of such damages.
• 06. If your use of materials from this website results in the need for servicing, repair, or correction of equipment or data, you assume any costs arising therefrom, and we assume no responsibility for any results that may occur during the use of our resources. We reserve the right to change prices and modify resource usage policies at any time.
• 07. The Company's official website provides no express or implied warranties for its various services. The official website does not guarantee that its services will be stable, secure, error-free, or uninterrupted; members expressly assume all risks and any potential damages that may occur from using the official website's services.
• 08. You must maintain and update your personal member information to ensure it is accurate, current, and complete. If you provide any inaccurate, false, or incomplete information, the Company has the right to suspend or terminate your account and refuse your use of all or part of this service.
• 09. The Company's official website assumes no responsibility for any disputes arising from false or illegal information published or posted by members through the website, violations of others' rights, or acts of deception and extortion, as these are purely personal actions of the members!

Hereby Declared

Payment

If you pay for any products from the Company, you agree to pay all fees or charges to your service account in accordance with the fees, charges, and billing terms in effect at the time each fee or charge is due and payable. Your payment provider agreement governs your use of your designated credit card account, and you must refer to that agreement rather than these terms to determine your rights and liabilities with your payment provider. By providing us with your credit card number and associated payment information, you agree that we are authorized to immediately verify the information and subsequently invoice your account for all fees and charges due and payable to us under this agreement, without any additional notice or consent. You agree to notify us immediately of any changes to your billing address or the credit card used for payment. The Company reserves the right to change its prices and billing methods at any time, either immediately upon posting on our website or by sending an email to your organization's administrator. Any attorney fees, court costs, or other costs incurred in collecting delinquent undisputed amounts shall be your responsibility and paid by you. No service contract exists between you and the Company until we accept your order via a confirmation email, text message, or other appropriate means of communication. You are responsible for any third-party fees that may be incurred while using the service.

Anti-Fraud Notice (165 Anti-Fraud)

A friendly reminder to all members of the Company's official website to stay vigilant against fraud.
The Company will never proactively call you to request that you cancel settings at an ATM, nor will we ask for the customer service phone number on the back of your credit card. Please be especially cautious of incoming calls displaying a "+" sign. If you receive a call from someone impersonating the Company's customer service or bank personnel regarding claims such as order installment payments, failed deductions, changing checkout methods, or abnormal convenience store barcodes, and they ask you to provide your account information, credit card details, or operate an ATM for transfers and remittances, please remain highly vigilant!
Please verify through bioveeta's official communication channels:
Customer Service Email (service@bioveeta.com.tw), the "Inquiry Record" or "Customer Service Center" within the Member Center, or call the 165 hotline to verify and avoid scams. Thank you.
National Police Agency, Ministry of the Interior - 165 Anti-Fraud Website
Service Hotline: 165
Reporting Hotline: 165#2

Your Suggestions

Any feedback, comments, ideas, improvements, or suggestions provided by you to the Company regarding the Service shall remain the sole property of the Company. The Company shall be free to use, copy, modify, publish, or redistribute these suggestions for any purpose and in any way, without providing any credit or compensation to you.

Your Consent

The Company updates its terms and conditions to provide you with complete transparency regarding how your settings and usage are handled when visiting our website. By using our service, registering an account, or making a purchase, you hereby consent to the Company's Terms of Service.

Links to Other Websites

The Company's Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the terms and conditions of every site you visit. We have no control over, and assume no responsibility for, the content, terms and conditions, or practices of any third-party sites or services.

Cookies

We use "Cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to enhance the performance and functionality of our service, though they are not strictly necessary for its use. However, without these cookies, certain features like videos may become unavailable, or you would be required to enter your login details every time you visit our platform since we would not be able to remember that you had logged in previously. Most web browsers can be set to disable cookies. However, if you disable cookies, you may not be able to access features on our website correctly or at all. We never place personally identifiable information in cookies.

Changes to Our Terms of Service

You acknowledge and agree that the Company may, at its sole discretion, stop providing the Service (or any features within the Service) to you or to users generally (permanently or temporarily) without prior notice to you. You may stop using the Service at any time. You do not need to specifically notify us when you stop using the Service. If we decide to change our terms and conditions, we will post those changes on this page or update the modification date of the terms and conditions. Modifications to our service
We reserve the right to modify, suspend, or discontinue, temporarily or permanently, the service or any service to which it connects, with or without notice and without liability to you.

Updates to Our Service

We may from time to time provide enhancements or improvements to the features/functionality of the service, which may include patches, bug fixes, updates, upgrades, and other modifications. Updates may modify or delete certain features and/or functionalities of the service. You agree that we have no obligation to provide any updates, or to continue to provide or enable any particular features and/or functionalities of the service to you. You further agree that all updates will be deemed to constitute an integral part of the service and will be subject to the terms and conditions of this agreement.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products and services) or provide links to third-party websites or services ("Third-Party Services"). You acknowledge and agree that we shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. We do not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. Third-Party Services and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties' terms.

Term and Termination

If you are a copyright owner or an agent thereof and believe that any material available on our service constitutes an infringement of your copyright, please contact us with the following information:

• (a) a physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
• (b) identification of the material claimed to be infringing;
• (c) your contact information, including your address, telephone number, and email;
• (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owner; and
• (e) a statement that the information in the notification is accurate, and that you are authorized to act on behalf of the owner, under penalty of perjury.